Account & Personal Data Deletion Request

Option 1: Delete Directly In-App

1. Open the K9Home app on your mobile device.
2. Go to the Profile tab in the bottom navigation bar.
3. Tap the Settings (gear icon) in the top right corner.
4. Select Account and tap Delete Account. Your profile, saved items, and uploaded content will be permanently removed.

Option 2: Web Request (If you cannot access the app)

If you no longer have access to the K9Home app, you may request account deletion via email.

Please send an email from your registered email address to support@k9homebid.com with the subject line "Account Deletion Request".

Note: Requests are typically processed within 48 hours. Upon deletion, associated account data, profile details, and user posts will be permanently deleted and cannot be restored, except for records we are required to retain for legal, tax, or accounting purposes (such as payment transaction records), which are kept only as long as required and then deleted. Information already shared with a contractor upon bid acceptance is governed by that contractor's own obligations and cannot be recalled by account deletion.